Things I Swear I Will Never Do To Someone Else

September 7, 2010

Career, Leadership

Back in 1999, when I started my new job with my customer in California, I took a couple of hours and wrote a list of everything I learned while I was on the supplier side of the desk so I wouldn’t forget now that I was on the customer side.  The list had both the things I swore I would never do to someone else as well as some of the best practices I swore I would never forget.  By making that list I started to define for myself who I wanted to be in my new role.  Although I had only intended that list to be for myself, I did eventually pass it on and from there it took on a life of its own.

Over the past  couple of years I have been developing a few new managers.  We were having a philosophical conversation about how we learn from our experiences – both good and bad – and I mentioned what I had done so many years ago.  After a few requests to see the list, which I no longer have, I thought it was a good time to create version 2.0 and the idea for this talk was born.

This talk was originally presented at the Montreal International Game Summit in November 2009.  I have modified it from its original format to publish it on  Eventually, I plan on either presenting or publishing the Best Practices part of the list.

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About Liza Wood

Throughout my career, I have consistently joined companies on the verge of explosive growth and change. From these experiences, I have developed a human, collaborative, and pragmatic leadership style. I would like to share that point of view, along with my experiences, on this blog. Join me on Facebook!

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2 Comments on “Things I Swear I Will Never Do To Someone Else”

  1. grants for women Says:

    Great site. A lot of useful information here. I’m sending it to some friends!



  1. Learning From Bad And Good Managers Of My Past « Sockets and Lightbulbs - May 21, 2012

    […] tips out of context.  I have always learned a lot by observing others and I have long said that even less than stellar managers shaped who I am today. One of the exercises was to reflect on our past managers and list what […]

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