When there is a problem to be solved, how do you communicate as a leader? Do you focus on the problem at hand? Are you solution-focused? Or is it all about the result? Most leaders ultimately care about the results. They don’t care how it gets done but they want the problem to go away […]

Blind spots are things you unintentionally do, or not do, that can have unexpected and often negative influences on the relationships with the people around you. Some of these behaviours show up when you are stressed or when you overusing your greatest strengths. Sometimes it is a failure to meet expectations you were not aware the […]

It’s Performance Review season, also known as Evaluations, so I am fielding a lot of questions about what will or will not be evaluated or what the best approach is to take with the self-evaluation. In the spirit of the season, I thought I would share some insight into the process from a manager’s perspective. […]

It’s remarkable how many people are accidental managers. These are people who became managers because they happened to be around when there was a need to put a manager in place. There just as many others who choose to become managers because of dreams of how it “should” be or pressure from family and friends. […]

Have you ever worked with a manager who was a poor listener? Or have you worked with a team that has trouble listening to each other? If so, then you know how frustrating it can be when the people around you don’t seem to be listening. Teamwork is dysfunctional. Debates occur even when people are […]

Mission for today: Smile!  It’s contagious! Have you noticed that when you smile, the whole world seems to smile with you? When someone approaches you with a smile, you naturally respond with a smile. We can’t help it. Our emotions are contagious. So, the mission for today is to spread some good cheer by simply […]