Have you ever had one of those moments where you wished everyone on your team was more like you?  Communication would be so much easier and everyone would just get along all the time.  Or so we think.  What about creativity and innovation?  Aren’t diverse teams better for coming up with novel ideas?  I am […]

“What is your biggest failure and what did you do about it?”  That was one of the questions I was asked following my presentation at ITESM.  I wasn’t prepared to answer that, so the only thing that came to mind are the handful of spectacular communication failures that have occurred in my career.  Busted!  While […]

When I was invited to speak at Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM), I wasn’t sure what to expect.  I knew the Guadalajara campus is the 2nd largest of the largest technical university in Mexico and they offer multimedia, technical/engineering and business programs.  So I expected a large, fairly modern campus with […]

I just got back from Guadalajara, Mexico where I gave a presentation at Instituto Tecnológico y de Estudios Superiores de Monterrey, the 2nd largest campus of the largest technical university in Mexico.  The reception from the faculty, students and local industry was wonderful.  Much to my surprise, the auditorium was packed!  Interactive presentations are a […]

I work in an industry that requires a lot of people with a wide variety of skills and backgrounds to work together to come up with a fun, creative product.  I also work in an industry that suffers from the lone hero syndrome.  You know – the lone hero will come up with an amazing […]

I would never have predicted that a mug from a university summer job would become an important coaching tool for software developers, managers and executives more than fifteen years later!   Two programmers dubbed what is now my pen holder the Mug of Truth after I referred to the wise words from Confucius written on it […]