With the rush that was 2014 coming to a close, it’s time for the Top 10 year-end review. Even with unpredictable posting, Sockets and Lightbulbs continued to grow in 2014, with 81% more views and 35% more followers. Thank you so much! Reading, liking, commenting and sharing my posts mean a lot and boost my motivation to […]

  Career superpowers followed by crucial conversation skills, The Agile Development Conference East is off to a great start! I decided to go with two leadership half-day tutorials: Career Superpowers, presented by James Whittaker, and It’s All About Me (TM): Owning Your Behaviour, Improving Your Team, presented by Doc List. Taking both of these tutorials […]

When there is a problem to be solved, how do you communicate as a leader? Do you focus on the problem at hand? Are you solution-focused? Or is it all about the result? Most leaders ultimately care about the results. They don’t care how it gets done but they want the problem to go away […]

Communication is much more than what we say; it is also how we say it. With subtle variations in your voice and body language, the same words can carry significantly different messages and will affect how your message is remembered. As a leader, you are constantly communicating with the people around you so it is […]

Business can be a brutal, cold-hearted world where leaders regularly have to make tough decisions that may go against promises or intentions. It’s not a pleasant situation to be in, but it happens. When it does, leaders risk eroding the trust of their teams, which is why it is critically important to continuously build and […]

Are your emails getting the attention they deserve? Between email, text messages, instant messages and social media, we are inundated with more information than we can possibly absorb. Yet, every day we ask the people around us, “Did you read my email?” and are dismayed when we find out it was overlooked or, worse, deleted. […]