I caught up with an old friend one evening while I was on a business trip in southern California earlier this week.  After spending most of her career in larger companies with mature processes, she had recently joined a company still in the start-up phase.  While she has learned to appreciate that “putting steel in […]

I just got back from Guadalajara, Mexico where I gave a presentation at Instituto Tecnológico y de Estudios Superiores de Monterrey, the 2nd largest campus of the largest technical university in Mexico.  The reception from the faculty, students and local industry was wonderful.  Much to my surprise, the auditorium was packed!  Interactive presentations are a […]

Whether the product in development is a video game, software, hardware, a website, or even a book, the new product introduction (NPI) process goes through three major phases throughout the life of the project.  The first and most creative phase is the Funnel.  In my first post in this series,  I stressed that the product […]

I’m late on my weekly post. It’s one of those weeks. So, in honour of the Super Bowl, I thought I would share one of my favorite Super Bowl ads. It still rings true today! Enjoy!

All too often, the following conversation happens in businesses everywhere: “We need to find someone to help us make this widget.” – “I have a friend/relative/golf buddy who does that.  Let’s go with them!” Doing business with someone you know through personal connections is a common practice.  It has its benefits:  you think you know […]

This week’s brief post is inspired by another recent blog article: Brad Power’s Where Have the Process Owners Gone? on the Harvard Business Review website.  I recognize the importance of having a dedicated Process Owners and formal process improvement governance and I would love to work with a company that really makes it work.  Throughout […]