Whether the product in development is a video game, software, hardware, a website, or even a book, the new product introduction (NPI) process goes through three major phases throughout the life of the project.  The first and most creative phase is the Funnel.  In my first post in this series,  I stressed that the product […]

This weekend marked the 10th anniversary of the creation of the Agile Manifesto. Part of 10 Years Agile was to reflect on the progress of Agile over the years and the conversations on Twitter have been fascinating.  I thought it was a good time to reflect on my own journey with Agile. I first heard […]

A commenter on one of my posts suggested I write about how companies shift from focusing on “making widgets” to providing customer satisfaction.  What a great suggestion!  Companies known for customer satisfaction don’t just make it one department’s job.  All teams understand their customers and work to make them happy.  Here are some tips to […]