July 28, 2011

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Focus The Effort

Montreal Bixi Bikes

If a process or a product hasn’t been going well for a while, frustration builds and some leaders try to fix it  by looking for solutions from wherever and from whomever they can.  This results in multiple parallel conversations and/or the team chasing after a dozen or more perceived solutions to the problem.  While everyone […]

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July 20, 2011

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Understanding The Customer

This month I am working closely with one of our production teams to help fix some process issues.  I thought I would discuss my approach each week as a sort of diary on improving an Agile process.  Out of respect to the project team, I can’t give any context or details of the project itself.  […]

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July 13, 2011

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The Most Important Question: Why?

I had planned a longer post with some reflections on a process improvement project I have been working on.  However, the same project is contributing to longer hours at work and taking time away from writing.  Rather than wait until the weekend, I thought I would do a quick blog post and share a video […]

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July 2, 2011

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BlackBerry Woes A Familiar Story

Being on vacation this past week, I have not been thinking much about work.  However, I couldn’t help but follow the story of RIM‘s woes after announcing poor quarterly results and subsequent major sell-off of their shares.   The  Open letter to BlackBerry bosses on Boy Genius Report really caught my attention.  I am sure […]

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June 20, 2011

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Breaking Up With Your Job

After three weeks of discussion on how to get a job, I thought I would conclude with a post about the other side of the job relationship:  the break-up.  A young engineer I am mentoring, who recently quit his job, wrote: I felt that like any break up it doesn’t pay to tell the person […]

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June 5, 2011

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Hiring From A Manager’s Perspective Part 3 – Nailing The Interview

Woo hoo!  You got a job interview!  You know you are a perfect fit for the job, now you just need to convince the interviewers.  Easy, right?  Hold on.  I have interviewed a lot of people over the years and I keep seeing people make some simple mistakes.  So, to conclude the Hiring From A […]

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