This month I am working closely with one of our production teams to help fix some process issues.  I thought I would discuss my approach each week as a sort of diary on improving an Agile process.  Out of respect to the project team, I can’t give any context or details of the project itself.  […]

I had planned a longer post with some reflections on a process improvement project I have been working on.  However, the same project is contributing to longer hours at work and taking time away from writing.  Rather than wait until the weekend, I thought I would do a quick blog post and share a video […]

Being on vacation this past week, I have not been thinking much about work.  However, I couldn’t help but follow the story of RIM‘s woes after announcing poor quarterly results and subsequent major sell-off of their shares.   The  Open letter to BlackBerry bosses on Boy Genius Report really caught my attention.  I am sure […]

Last week Bloomberg published an article about Cisco Systems that made me sad.  It describes the effects of a management process put in place shortly after I left the company.  According to the article, it has slowed down the company, led to executive resignations and damaged the predictability of quarterly results.  For those of you […]

This “motivational poster” shows how a bit of positive feedback goes a long way!  My Audio Director was on the ball (as usual) and I responded with “You’re awesome!”  He took a screenshot and quickly whipped up this poster and sent it to me, much to my delight.  This five minutes of jovial feedback even […]

Have you ever had one of those moments where you wished everyone on your team was more like you?  Communication would be so much easier and everyone would just get along all the time.  Or so we think.  What about creativity and innovation?  Aren’t diverse teams better for coming up with novel ideas?  I am […]